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Public consultation built for local authorities

Gain feedback on existing and proposed sites using branded microsites. Build relationships with the wider community though appealing and interactive engagement tools.

Why Local authorities Choose Us

Designed around statutory requirements

Compliance Built In

GDPR-compliant data handling, WCAG accessibility standards and Welsh language support as standard. Meet your statutory obligations with confidence.

Committee Report Support

Generate draft PDF reports with sentiment analysis, demographic breakdowns and response summaries. Review all outputs against source data and committee requirements before use.

Inclusive Engagement

Reach more residents with accessible surveys, interactive maps, virtual exhibitions and an intelligent chatbot available 24/7.

Everything your planning team needs

Branded consultation microsites with your local authority's identity
Multi-type survey builder with conditional logic
Interactive maps for location-specific feedback
Real-time analytics dashboard with live response tracking
Email and push notifications to keep residents engaged
Virtual exhibition boards for online public events
Direct mail integration for hard-to-reach demographics
Stakeholder CRM for managing contacts and campaigns

How It Works

Three steps to a successful consultation

01

Configure Your Consultation

Set up a branded microsite, build surveys, upload exhibition materials and configure an interactive map. Launch timing depends on content, accessibility review, approvals and project configuration.

02

Engage Your Community

Share the consultation link so residents can use surveys, maps, exhibition boards and AI-assisted chat through responsive layouts tested on representative devices. Feature availability and performance depend on the browser, device and connection.

03

Report to Committee

Generate draft PDF reports with response analysis, sentiment breakdowns and demographic views. Check the source data, automated analysis, accessibility and committee requirements before presentation.

FAQ

Common questions from local authorities

Ready to modernise your local authority's consultations?

See how ConsultOnline can help your planning team run more inclusive, efficient public consultations.