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About Us

The team

ConsultOnline is built by people who understand planning consultation from both sides — the communications expertise to know what works and the technical capability to make it happen.

Portrait of Penny Norton

Penny Norton

Co-Founder & Planning Communications Director

Penny is a planning communications specialist with wide-ranging experience of public relations and public affairs within property, construction and regeneration. She co-founded ConsultOnline to bridge the gap between consultation expertise and technology.

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Portrait of Rebecca Kemp

Rebecca Kemp

Communications Specialist

Rebecca is a communications specialist with a decade of experience in the built environment. She supports planning and consultation clients, helping communities engage with proposals in meaningful, clear and accessible ways.

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Portrait of Gareth Humphreys

Gareth Humphreys

Graphic Designer

Gareth is a designer with 25 years of experience in graphic and industrial design, having worked globally across brand development, physical products and digital media. He specialises in visual communication and design strategy, bringing extensive experience to high-profile initiatives, independent digital platforms and large-scale charity events.

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In creating and updating the ConsultOnline concept, Penny has worked extensively with planning consultants and public affairs consultants and is immensely grateful for the insight that they have provided to the benefit of the service.

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Get in touch to discuss how ConsultOnline can support your next consultation.